Broker Services

When you enlist Hamilton Insurance, you get a partner, not just a broker.

HIA Broker Services’ unique delivery model is based on a service culture that provides an efficient, user-friendly experience to our clients and their employer groups. Our sophisticated technology integration tools have enabled us to transform the traditional insurance brokerage process into a contemporary servicing platform centered on our brokers’ needs.

Quoting

Get fast accurate quotes for all core and ancillary product types through our knowledgeable service team.

Open and Perpetual Enrollment Technology and Services

From setup to file management, our proprietary enrollment and eligibility management technology makes enrollment easy for your employer groups. In addition to these digital services, our administration tools are available to HR staff and employees for self-administration with reporting capabilities.

Post Enrollment Support

Beyond initial enrollment services, our representatives will act as liaisons between employers and insurance carriers and provide services including ID requests, claim advocacy, qualifying event support and many other inquiries.

Integrated Billing Services

Hamilton provides one integrated bill for your employer groups to review, manage and process payments, plus insurance carrier reconciliation and management.

Renewal Support

In addition to continued support of all existing case renewals, we will shop the market as needed.

Carrier Licensing and On-boarding Appointment Services

We ensure our broker partners are properly licensed and appointed with the appropriate carrier partners.

In-house COBRA Administration

From initial notice of enrollment and payment processing, we ensure our broker partners are compliant and provide them with complete COBRA administrative services.

Payroll Integration

Our integration capabilities extend to any and all employer payroll vendors. We ensure a seamless transition between the two platforms.