Risk Management

Understanding insurance needs and limiting your exposures

HIA adheres to a proactive philosophy when creating insurance programs for its healthcare clients. Identifying and mitigating losses before severe damage or injury occurs is the optimal way to manage and control claims to benefit your organization’s financial bottom line.

After a client is onboarded, Hamilton’s veteran team begins with inspections and risk evaluations of facilities to understand the communication and control occurring from a Property, Auto and WC exposure perspective. Based on these evaluations, we develop a plan of action, implementation and monitoring for maintenance, safety protocols, loss prevention, staff training and vendor risk transfer review.

Through a partnership with our proprietary technology resource ServarusRM, we provide comprehensive risk management solutions dedicated to improving quality of care while reducing costs associated with preventable risks. Our behind the scenes efforts ensure that your employees can focus their undivided energy on real time care for residents.

Our cutting-edge, user friendly technology streamlines quality assurance and risk management data by identifying and analyzing root causes of events to thwart or mitigate future incidents. Within seconds, the system can generate detailed reports to help track and manage events, revealing opportunities to prevent potential losses and future claims, decrease liability exposure and increase overall quality of care. Our risk management tool ERMA provides the following:

  • Secure Web-Based System
  • Dynamic Reporting
  • Medical Records Request
  • 24 Hour Alert System
  • Policies & Procedures
  • Quantitative Data for QAPI
  • Custom Benchmarking & Reporting
  • Corporate Dashboard
  • Survey Tracking

  • Unplanned Hospital Discharge (UPHD)
  • Changes in Resident Status
  • Wound Management/ Skin Integrity
  • HUD Third Party Fulfillment
  • Medication Error
  • Safety Teams
  • Risk Management Assessments
  • Pharmacy Variance
  • Incident Tracking
  • Infection Control

Workers’ Compensation Consulting

  • Ergonomic Staff Training
  • Safety Program Review
  • Experience Mod Review
  • Workers’ Comp Audit Review

  • Workers’ Comp NCCI Code Review
  • OSHA Training
  • OSHA Compliance Logs Review

For more information or to request a quote, contact us today!