HIA Broker Services’ unique delivery model is based on a service culture that provides an efficient, user-friendly experience to our clients and their employer groups. Our sophisticated technology integration tools have enabled us to transform the traditional insurance brokerage process into a contemporary servicing platform centered on our brokers’ needs.
Get fast accurate quotes for all core and ancillary product types through our knowledgeable service team.
From setup to file management, our proprietary enrollment and eligibility management technology makes enrollment easy for your employer groups. In addition to these digital services, our administration tools are available to HR staff and employees for self-administration with reporting capabilities.
Beyond initial enrollment services, our representatives will act as liaisons between employers and insurance carriers and provide services including ID requests, claim advocacy, qualifying event support and many other inquiries.
Hamilton provides one integrated bill for your employer groups to review, manage and process payments, plus insurance carrier reconciliation and management.
In addition to continued support of all existing case renewals, we will shop the market as needed.
We ensure our broker partners are properly licensed and appointed with the appropriate carrier partners.
From initial notice of enrollment and payment processing, we ensure our broker partners are compliant and provide them with complete COBRA administrative services.
Our integration capabilities extend to any and all employer payroll vendors. We ensure a seamless transition between the two platforms.
With some basic information, we can provide you several quotes spanning all benefit categories.
Benelink Workplace is our proprietary integrated billing platform that provides administrators with one electronic invoice and one check payment process, making document review quick and easy.
BenelinkConnect is our proprietary enrollment and eligibility platform that enables our broker partners and employers to utilize a single tool for all their employee benefit needs. Our employee self-service capabilities make benefit elections simple and fast. Additionally, we provide a comprehensive suite of services from system setup to carrier file installation and error resolution.